/* Cheshire Addon: SupportChat - Styles
   Deckt zwei Ansichten ab: schwebendes Kunden-Widget (#sc-widget) und
   Staff-Warteschlange/Konversation (#sc-staff). Bewusst eigene, kleine
   Datei statt cheshire.css anzufassen -- Addon bleibt eigenstaendig.
   @see init.php (Hooks topbar.links, router.routes)
   Keine Logik hier, nur Darstellung. */

#sc-widget{position:fixed;right:1.2rem;bottom:1.2rem;z-index:9000;font-family:sans-serif}
#sc-bubble{width:56px;height:56px;border-radius:50%;background:#2E4057;color:#fff;border:none;font-size:1.4rem;cursor:pointer;box-shadow:0 2px 10px rgba(0,0,0,.25)}
#sc-panel{position:absolute;right:0;bottom:68px;width:320px;max-width:90vw;background:#fff;border:1px solid #dce1e7;border-radius:8px;box-shadow:0 4px 20px rgba(0,0,0,.2);display:flex;flex-direction:column;overflow:hidden}
#sc-panel.sc-hidden{display:none}
.sc-panel-head{background:#2E4057;color:#fff;padding:.6rem .8rem;font-weight:600;display:flex;justify-content:space-between;align-items:center}
.sc-panel-head button{background:none;border:none;color:#fff;font-size:1rem;cursor:pointer}
#sc-panel-start{padding:.8rem}
#sc-panel-start input,#sc-panel-start textarea{width:100%;box-sizing:border-box;padding:.5rem;margin:0 0 .5rem;border:1px solid #bbb;border-radius:5px;font-size:.9rem}
#sc-start-btn{width:100%;padding:.55rem;background:#2E4057;color:#fff;border:none;border-radius:5px;cursor:pointer;font-weight:600}
.sc-error{color:#C0392B;font-size:.82rem;margin-top:.3rem}
#sc-panel-chat.sc-hidden{display:none}
.sc-messages{max-height:280px;min-height:120px;overflow-y:auto;padding:.6rem;background:#f5f6f7}
.sc-msg{max-width:80%;padding:.4rem .6rem;border-radius:8px;margin-bottom:.4rem;font-size:.85rem;word-wrap:break-word}
.sc-msg-customer{background:#2E4057;color:#fff;margin-left:auto}
.sc-msg-staff{background:#e5e9ee;color:#222;margin-right:auto}
#sc-send-form{display:flex;border-top:1px solid #dce1e7}
#sc-send-input{flex:1;border:none;padding:.6rem;font-size:.9rem}
#sc-send-form button{border:none;background:#2E4057;color:#fff;padding:0 .9rem;cursor:pointer}

/* Staff-Ansicht (/supportchat/staff) */
#sc-staff{font-family:sans-serif;max-width:1000px;margin:1rem auto}
.sc-staff-cols{display:grid;grid-template-columns:280px 1fr;gap:1rem}
.sc-staff-list h3{font-size:.9rem;margin:.8rem 0 .3rem;color:#444}
.sc-staff-sessions{border:1px solid #dce1e7;border-radius:6px;min-height:40px}
.sc-staff-session{padding:.5rem .7rem;border-bottom:1px solid #eee;cursor:pointer;font-size:.85rem;display:flex;justify-content:space-between}
.sc-staff-session:hover{background:#f5f6f7}
.sc-staff-session.sc-active{background:#e5e9ee}
.sc-empty{padding:.6rem;color:#888;font-size:.82rem;margin:0}
.sc-staff-conv{border:1px solid #dce1e7;border-radius:6px;display:flex;flex-direction:column;min-height:400px}
.sc-staff-conv-header{background:#f5f6f7;padding:.6rem .8rem;font-weight:600;border-bottom:1px solid #dce1e7}
.sc-staff-conv-messages{flex:1;overflow-y:auto;padding:.6rem;max-height:420px}
.sc-staff-conv-form{display:none;border-top:1px solid #dce1e7;padding:.5rem;gap:.4rem}
.sc-staff-conv-form input{flex:1;padding:.5rem;border:1px solid #bbb;border-radius:5px}
.sc-staff-conv-form button{padding:.5rem .8rem;border:none;border-radius:5px;background:#2E4057;color:#fff;cursor:pointer}
.sc-staff-conv-form button#sc-staff-conv-close{background:#C0392B}
.sc-btn-claim{padding:.2rem .5rem;font-size:.78rem;border:none;border-radius:4px;background:#388e3c;color:#fff;cursor:pointer}
